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What is NeoRhythm's return policy?
We are confident that you will love your new PEMF device. Omnipemf offers a 60-day money-back guarantee starting from the day you receive your device. If you are not satisfied with the results, simply return your NeoRhythm to us for a full refund. Visit our Returns and Refunds page for more information.
Are there any additional costs?
Omnipemf does not impose any additional costs after the NeoRhythm has been ordered. Any import duties and taxes are the sole responsibility of the buyer and a subject to local laws, and Omnipemf does not control nor cover these expenses. In the US, goods under $800 may be imported free of duties, whereas in the EU the price already includes VAT.
Who can and can’t use NeoRhythm?
NeoRhythm is generally safe for use. However, people with certain medical conditions SHOULD NOT use the device:
- People with pacemakers or other electronic implants, cochlear implants, or mechanical heart valves
- Women with non-MRI-safe intrauterine devices (IUDs)
- People with active bleeding
- Organ transplant patients
- Children under the age of 12
- Pregnant women
We suggest consulting your healthcare professional before using NeoRhythm if you have any medical condition or any concerns regarding the use of such technology.
Where do you deliver?
We offer free shipping to the United States, United Kingdom, Europe, and 96 other countries. If you have any questions regarding delivery, do not hesitate to contact us. NeoRhythm currently cannot be shipped to Mexico, Brazil, Chile, India, Vietnam and Russia due to local import laws.
Which payment methods do you accept?
Multiple payment methods are at your disposal. You can make payments using a variety of methods, including different credit cards (Visa / MasterCard), Paypal, and also installment payments with Splitit.
How long does NeoRhythm’s warranty last?
Your Neorhythm has a 2-year warranty. It takes effect on the day you receive your device. For more information, please see our General Terms & Conditions.
Is NeoRhythm a medical device?
NeoRhythm has not been evaluated by the FDA and is considered a general wellness device. These products do not claim to diagnose, treat, cure, or prevent any medical condition. Always consult your medical provider regarding any medical concerns. MDCN Tech Ltd. is a legal entity registered in the EU, under the local jurisdiction of the territory. For further information, please contact us directly or contact the regulatory authorities that have jurisdiction over your area.
How do I use NeoRhythm?
NeoRhythm is gesture-controlled and app-controlled. Connect it to your smartphone and choose between twelve different programs or create your own custom program using individual frequencies.