How to use your
PEMF device

Welcome to our PEMF device support page.
Here, you’ll find expert guidance to optimize your experience with PEMF therapy, ensuring you unlock its full potential for your overall well-being.

NeoRhythm® Family

User manuals

Guides and Instructions for Easy Setup and Use

How NeoRhythm® devices Helps Customers Relieve Pain, Stiffness, and Tension

Real Experiences of Comfort, Relief, and Improved Well-Being

How To Use the Test Tube

LED Indicator

How to use NeoRhythm® on your knee, elbow or ankle.

Where to tap?

NeoRhythm® Setup Guidelines

NeoRhythm® Tube – Portable PEMF Therapy Tube to Ease Tension & Support Posture

NeoRhythm® Pad – PEMF Therapy Pad for Pain Relief & Better Rest

NeoRhythm® is generally safe for use. However, people with certain medical conditions SHOULD NOT use the device:

  • People with pacemakers or other electronic implants, cochlear implants, or mechanical heart valves
  • Women with non-MRI-safe intrauterine devices (IUDs)
  • People with active bleeding
  • Organ transplant patients
  • Children under the age of 12
  • Pregnant women

We suggest consulting your healthcare professional before using NeoRhythm® if you have any medical condition or any concerns regarding the use of such technology.

People who are sensitive to magnetic field therapy may experience general adverse side effects such as (but not limited to) fatigue, an increase in pain, weakness, dizziness, fainting episodes, prickly sensations, and palpitations.

Magnetic stimulation increases blood flow and can reduce blood pressure and slow heart rate. This is generally considered a positive effect but can cause discomfort to some users – the elderly, people with broken bones, and people on blood-pressure medication and/or unstable blood pressure.

Most adverse reactions can be mitigated with a protocol adjustment – shorter and less frequent use. Consult your physician if you notice any side effects or are afraid of having them due to your medical condition.

NeoRhythm® is non-invasive and safe to use. Follow the recommended protocols to avoid any minor side effects, and hydrate extensively before and after each session.

The safety of pulsed electromagnetic fields has not been established in pregnancy, although there is no evidence of harm. We advise AGAINST using NeoRhythm® during pregnancy.

NeoRhythm® has not been evaluated by the FDA and is considered a general wellness device. These products do not claim to diagnose, treat, cure, or prevent any medical condition. Always consult your medical provider regarding any medical concerns. MDCN Tech Ltd. is a legal entity registered in the EU, under the local jurisdiction of the territory. For further information, please contact us directly or contact the regulatory authorities that have jurisdiction over your area.

Choosing the right frequency can make your sessions feel more targeted and effective. NeoRhythm® includes everything from scientifically studied frequencies like 50 Hz to harmonics like 48 Hz, designed to support balance and resonance in the body.
Explore the full breakdown here: A Guide to NeoRhythm®’s Custom Frequencies

New NeoRhythm® device? No problem!

Start by downloading our Neorhythm® App to your phone.

  1. Charge the device.
  2. Turn on by tap twice.
  3. Turn on Bluetooth.
  4. Connect the device to your phone.
  5. Select between a wide range of programs.
  6. Select the duration, typically between 30 to 60 minutes or ongoing.
  7. Relax and let the PEMF device do the work.

How to control your NeoRhythm® device?

Wish to turn your NeoRhythm®’s lights, vibration or Bluetooth off?

The device works without the phone nearby.

Tap it twice to start the last program you used. Programs cannot be changed by tapping. To switch to a different program, the phone must be present.

NeoSurround® & NeoSurround® MAT

User manuals

Setup, safety guidelines, and daily use instructions

Understand device lights, colors, and system status

Unboxing NeoSurround®

Unboxing NeoSurround® MAT

NeoSurround® User Guide

NeoSurround® Mat User Guide

NeoSurround® – How To Connect and Select Program

NeoSurround® MAT – How To Connect and Select Program

NeoSurround® is generally safe for use. However, people with certain medical conditions SHOULD NOT use the device:

  • People with pacemakers or other electronic implants, cochlear implants, or mechanical heart valves
  • Women with non-MRI-safe intrauterine devices (IUDs)
  • People with active bleeding
  • Organ transplant patients
  • Pregnant women

We suggest consulting your healthcare professional before using NeoSurround® if you have any medical condition or any concerns regarding the use of such technology.

Yes. NeoSurround® is a certified contactless PEMF wellness device (IEC 60601-1 and 60601-1-2) that meets strict medical safety and electromagnetic standards.

For rooms with children under 12, use low-frequency programs such as Relaxation, Sleep, Quiet Mind, or Open Heart, and avoid placing the device directly near the child’s head or in physical contact with the body.

Explore How NeoSurround® Supports Families and Shared Spaces

People who are sensitive to magnetic field therapy may experience general adverse side effects such as (but not limited to) fatigue, an increase in pain, weakness, dizziness, fainting episodes, prickly sensations, and palpitations.

Magnetic stimulation increases blood flow and can reduce blood pressure and slow heart rate. This is generally considered a positive effect but can cause discomfort to some users – the elderly, people with broken bones, and people on blood-pressure medication and/or unstable blood pressure.

Most adverse reactions can be mitigated with a protocol adjustment – shorter and less frequent use. Consult your physician if you notice any side effects or are afraid of having them due to your medical condition.

Yes. NeoSurround® is non-invasive PEMF technology and safe to use. Follow the recommended protocols to avoid any minor side effects, and hydrate extensively before and after each session.

The safety of pulsed electromagnetic fields has not been established in pregnancy, although there is no evidence of harm. We advise AGAINST using NeoSurround® during pregnancy.

NeoSurround® has not been evaluated by the FDA and is considered a general wellness device. The product does not claim to diagnose, treat, cure, or prevent any medical condition. Always consult your medical provider regarding any medical concerns. MDCN Tech Ltd. is a legal entity registered in the EU, under the local jurisdiction of the territory. For further information, please contact us directly or contact the regulatory authorities that have jurisdiction over your area.

Choose the Right PEMF Device for You

Different needs. One powerful technology.
Find the solution that fits your lifestyle.

NeoRhythm® Wearable

Reset Your Nervous System Naturally A flexible, all-in-one PEMF wearable designed to support your nervous system. Helping you feel calmer, think clearer, and sleep better, every day. Best For: Stress management, mental clarity, emotional balance, and sleep improvement.

Explore NeoRhythm®

NeoRhythm® Pad

Effortless Relief for Deep Comfort & Recovery A localized PEMF pad designed to relieve pain, enhance muscle comfort, improve circulation. Supporting faster recovery during rest, work, or sleep. Best For: Chronic discomfort, localized pain relief, recovery support, and sleep quality.

Explore NeoRhythm® Pad

NeoRhythm® Tube

Ease Tension & Support Posture Anywhere You Sit A portable PEMF tube designed to relieve neck, shoulder, and back tension. Supporting posture, and improve comfort during long hours of sitting. Best For: Neck, shoulder, and back tension, posture issues, desk work, and travel-related discomfort.

Explore NeoRhythm® Tube

NeoSurround®

Turn Your Space Into a Continuous Wellness Environment A fully contactless PEMF system that transforms your space into a continuous wellness environment. It creates a consistent electromagnetic field that interacts with your body’s natural electrical processes. Supporting regulation at both the nervous system and cellular level, even at a distance. Best For: All-day hands-free wellness support, mental clarity, emotion balance, and sleep quality.

Explore NeoSurround®

NeoSurround® MAT

The Complete Full-Body Recovery Experience A premium PEMF Recovery System that provides full-body support through both direct and ambient electromagnetic exposure. Use the Full-body Mat with NeoSurround® for targeted whole body recovery, or NeoSurround® alone for continuous, contactless ambient support. Together, they create a more comprehensive and consistent recovery experience. Best For: Full-body recovery with or without direct contact, constant relaxation, and structured home wellness routines

Explore NeoSurround® Mat

More about our programs

PEMF devices affect the body on a cellular level, allowing stimulation of any part of the body and acting as a soothing and restorative modality.
NeoRhythm products are designed to be applied to a specific part of the body. For a better fit on the extremities, we recommend using the NeoWrap, Support Wrap or Headband.

Programs guide Book a consultation

Ask Us A Question

You can contact us using the form below or by sending an email to [email protected].



    Frequently Asked Questions

    Once processed, standard shipping generally takes between 3 to 5 business days. However, please keep in mind that unexpected factors such as weather conditions or customs clearance may occasionally affect delivery times. If you require more detailed delivery estimates, don't hesitate to reach out to ourack guarantee. Contact our Support Team.

    We are confident that you will love your new PEMF device. Omnipemf offers a 60-day money-back guarantee starting from the day you receive your device. If you are not satisfied with the results, simply return your NeoRhythm to us for a full refund. Visit our Returns and Refunds page for more information.

    Multiple payment methods are at your disposal. You can make payments using a variety of methods, including different credit cards (Visa / MasterCard), Paypal, and also installment payments with Splitit.

    We apologize for the inconvenience. If your form of payment or credit card isn’t getting recognized by our payment process we advise you to check out using PayPal or contact us for more information.

    PEMF stands for Pulsed Electromagnetic Field therapy. It uses low-frequency electromagnetic waves to stimulate the body’s natural healing processes.

    The technology works by sending gentle, pulsed energy fields into the body. These pulses interact with cells, helping to:

    • Improve circulation
    • Reduce inflammation
    • Enhance cellular repair
    • Support nerve and tissue recovery

    Unlike static magnets, PEMF delivers dynamic, time-varying signals that are more effective at activating biological responses. It’s a safe, non-invasive, and drug-free way to promote overall wellness—used in both human and veterinary medicine.

    If you have any questions, suggestions, or other comments, feel free to contact our Support Team — or email us directly at [email protected]. We're here to help!

    Omnipemf does not impose any additional costs after the NeoRhythm has been ordered. Any import duties and taxes are the sole responsibility of the buyer and a subject to local laws, and Omnipemf does not control nor cover these expenses. In the US, goods under $800 may be imported free of duties, whereas in the EU the price already includes VAT.

    We offer free shipping to the United States, United Kingdom, Europe, and 96 other countries. If you have any questions regarding delivery, do not hesitate to contact us. NeoRhythm currently cannot be shipped to Mexico, Brazil, Chile, India, Vietnam and Russia due to local import laws.

    Your Neorhythm has a 2-year warranty. It takes effect on the day you receive your device. For more information, please see our General Terms & Conditions.

     

    Good News for Our US Clients!

    All of our PEMF devices are HSA/FSA eligible, meaning you can use your health savings or flexible spending account to purchase them. This is a great opportunity to invest in your health using pre-tax dollars.

    If you’re interested in taking advantage of this benefit, simply contact our support team at [email protected], and we’ll send you all the necessary documentation to ensure a smooth process.

    Split Payment Options FAQs

    Here are some common questions about using installment payments at OmniPremf:

    PayPal Installments allow you to split your purchase into smaller, manageable payments. You can buy now and pay over time in equal installments, subject to approval by PayPal.

    At checkout, select PayPal as your payment method. Once redirected to PayPal, you’ll see the option to select “Pay Later” and choose “Pay in 4” or other installment options, including monthly plans if available.

    No, PayPal Installments are interest-free and have no hidden fees, provided you make all payments on time. However, late fees may apply if a payment is missed.

    Eligibility is determined by PayPal. You must have a PayPal account in good standing, and approval is based on factors like your credit history. Not all purchases will qualify for installment payments.

    PayPal Installments can typically be used for purchases between $30 and $1,500, depending on your account and location.

    After your purchase, you’ll be charged the first payment upfront. The remaining payments will either be automatically deducted from your linked PayPal account every two weeks or based on your chosen monthly plan.

    Yes, you can pay off your PayPal Installments early without any penalties.

    If you miss a payment, PayPal may charge a late fee. You will need to make the missed payment as soon as possible to avoid further fees. It may also affect your ability to use PayPal Installments in the future.

    Yes, you can return an item. Once we process your return, PayPal will adjust your installment plan accordingly, and you’ll receive a refund for any payments already made.

    PayPal Installments are available in the United States, United Kingdom, France, Germany, Italy, Australia, and Spain. During checkout, you’ll see if the option is available based on your PayPal account and location.

    You can manage your installment payments directly in your PayPal account. Log in, go to the “Pay Later” section, and select “View Installments” to see your payment schedule and manage your payments.

    If you have more questions about how PayPal Installments work, you can visit PayPal’s Help Center or contact our customer support team.