Terms and conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE BEFORE USING THIS WEBSITE. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS SET FORTH HEREIN, THEN PLEASE DO NOT USE THE SERVICES.
THESE TERMS AND CONDITIONS CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS AND CONDITIONS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws
The entire contents of this website are based on our scientific researches, unless otherwise noted. The information on this website is not intended to replace the relationship between you and your medical doctor and is not intended as medical advice. OMNIPEMF products have not been evaluated by the FDA. The NeoRhythm is intended for the beneficial effect as set forth in the directions and instruction literature. These products do not claim to diagnose, treat, cure, or prevent any medical condition.
Customers may return their OmniPEMF device within 60 days of receipt. We regret that we cannot refund the cost of shipping.
Refunds are processed within approximately five (5) business days of our receipt of your merchandise. We will send you an email to notify you that we have received your returned item, and we will inspect your returned item after such notification. We will also notify you of the approval or rejection of your refund or exchange, which acceptance or rejection will be in our sole discretion. If approved, your refund will be credited back to the same payment method used to make the original purchase on the Site. If approved, your exchange will be sent to you using the address and shipping instructions on your original order. WE OFFER NO REFUNDS OR EXCHANGES ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE OR AS SALE ITEMS.
If for some reason you do not receive your check by the end of the first week please contact SUPPORT.
OmniPEMF products are effective for the majority of patients within the first two weeks of daily use, but some customers may require up to four weeks to experience positive results. If you need a few extra days, or even a couple of extra weeks, we would be delighted to extend the refund period beyond 60 days.
Simply email us at [email protected] We would prefer that you have ample time to judge the effectiveness of our technology rather than returning it prematurely.
Please use any form of delivery confirmation when returning the device to MNCN Tech Ltd.
If you decide to return your device, please email us at [email protected] for instructions.
Returning Your Device
Please use delivery confirmation when returning a device. We are not responsible for a lost package if there is no confirmation that we received it.
The customer is responsible for shipping the product to MDCN Tech Ltd. We will cover the cost of repair or replacement, as well as standard ground shipping of the repaired or replaced product to your home or office. Please include your contact information.
For assistance with your international return, please send an email to [email protected]
Order Acceptance and Cancellation.
You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell any products to you. Each order is subject to acceptance or rejection by us, in our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. Each accepted order will be interpreted as a single agreement, independent of any other orders. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. You have the option to cancel your order at any time before we have sent your order confirmation email by contacting our Customer Service Department at SUPPORT where you will be issued with an RMA number. You shall have sole obligation to obtain all required approvals, permissions, and licenses in order to purchase, import, and use the products.
Prices and Payment Terms.
(A) All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. Posted prices do not include any import costs. Depending on the shipping destination, customs may apply. You are responsible to abide by any relevant customs and import regulations of the destination country. Applicable customs and/or taxes are the responsibility of the customer.
(B) We may offer from time to time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
(C) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept Visa, MasterCard, American Express, Discover, and PayPal for all purchases. You represent and warrant that (i) the credit card or PayPal information you supply to us is true, correct and complete; (ii) you are duly authorized to use such credit card or PayPal account for the purchase; (iii) charges incurred by you will be honored by your credit card company or PayPal; and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. Timely payment of the price and all other related charges is of the essence.
Shipments; Delivery; Title and Risk of Loss.
(i) We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.
(ii) Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
SUBJECT TO THE TERMS HEREIN, FOR THE PERIOD STARTING ON THE DATE OF YOUR PURCHASE AND ENDING one (1) year LATER (THE “WARRANTY PERIOD”), WE WARRANT THAT THE PRODUCTS PURCHASED FROM THE SITE WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. The Warranty Period is not extended if we replace a warranted product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive. This limited warranty extends only to the original purchaser of products from the Site. It does not extend to any subsequent or other owner or transferee of the product.
Parties of this agreement
You are one party to this contract. The other party to this contract is MDCN Tech Ltd.
For US, Canada, rest (sales, distribution):
MDCN Technologies, Inc.
450 7th Avenue Suite 2710
New York, NY 10123
For EU (sales, distribution):
MDCN Tech Ltd.
Azmanova ulica 24